Jamie Cras

I'm an Endpoint Engineer with deep expertise in Jamf, macOS, and MDM solutions. Passionate about streamlining device management, enhancing security, and enabling efficient, scalable IT operations across organizations.

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About Me

Who I Am

Hello!
Bonjour!
¡Hola!
Hallo!
Ciao!
Olá!
こんにちは!
你好!
Привет!
مرحبا!

I'm Jamie Cras, an Endpoint Engineer with years of experience managing Apple ecosystems across global organizations. I specialize in macOS, Jamf, and mobile device management, with a strong focus on efficiency, automation, and security.

At HubSpot, I've led major projects that scaled MDM infrastructure, improved onboarding workflows, and enhanced endpoint security through custom policies and scripting. I'm deeply collaborative and love building solutions that empower teams while aligning with organizational goals.

Outside of work, I'm a curious tech tinkerer, a frequent traveler, and a volunteer at global tech events like Web Summit. I believe the best technology is the kind that quietly supports people—and that automation, done right, brings freedom to focus on what matters.

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My Resume

Education

B.Sc. in Networking Applications and Services

Technological University Dublin | 2015 – 2016

Focused on mobile applications, embedded systems, and assistive technology. Final project: a numerical simulation of molecular motion.

B.Tech. in Networking Technologies

Technological University Dublin | 2012 – 2016

Studied Cisco networking, web development, security, and electronics with a strong foundation in programming and business tech.

Skills

Technical Skills

Jamf, macOS, MDM, Bash, Python, JavaScript, Linux/Unix, Windows, Active Directory, Office 365, Jira, Confluence, Automox

Soft Skills

Cross-functional collaboration, documentation, onboarding leadership, problem solving, adaptability, public speaking

Professional Experience

Endpoint Engineer

HubSpot | Sep 2021 – Present

Led Jamf deployments, improved MDM scalability, and built automation scripts that enhanced onboarding, security, and operational efficiency across thousands of endpoints.

Senior HelpDesk Technician

HubSpot | Apr 2021 – Sep 2021

Provided global IT support, trained team members, and documented systems while managing escalations and improving support processes using tools like Jamf, Okta, and ServiceNow.

HelpDesk Technician

HubSpot | Dec 2019 – Apr 2021

Managed onboarding for EMEA new hires, served as DEP lead, and maintained SLA performance while delivering technical training and support.

Certifications

Jamf 300 Certification

Jamf | 2023

Jamf 200 Certification

Jamf | 2021

My Portfolio

Ryddle Word Game

Ryddle - Interactive Word Game

Developed an engaging word guessing game where players ask questions to discover hidden words. Built with JavaScript and React, focusing on intuitive UI and responsive design.

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Contact Information

Somerville, MA, USA

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